Shipping & Returns
Shipping Information
We ship to all major countries in the ASEAN region including Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, and more.
Shipping Methods
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Shipping Rates
| Destination | Standard | Express |
|---|---|---|
| Singapore | $5 | $12 |
| Malaysia | $8 | $15 |
| Indonesia | $10 | $18 |
| Other ASEAN | $12 | $22 |
Free Shipping: All orders over $100 qualify for free standard shipping!
Return & Exchange Policy
Important Notice
Due to the nature of our products (personal hygiene and intimate health items), we are unable to accept returns or exchanges.
Why No Returns?
For the health and safety of all our customers, products in the following categories cannot be returned:
- Intimate care products
- Personal hygiene items
- Health and wellness supplements
- Any opened or used products
Our Commitment to You
- Quality Guaranteed: All products are sourced from certified manufacturers
- Discreet Packaging: Your privacy is our priority
- Customer Support: Contact us for any product questions or concerns
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will resolve it promptly.