Terms & Conditions

Terms of Service

By accessing and using this website, you accept and agree to be bound by the following terms and conditions.

Age Requirement

You must be at least 21 years of age to purchase products from our website. By placing an order, you confirm that you meet this age requirement.

Product Information

• All products are for personal use only
• Products are not intended to diagnose, treat, cure, or prevent any disease
• Consult a healthcare professional before use
• Keep all products out of reach of children

Ordering & Payment

• All prices are in USD unless otherwise specified
• Payment must be received before order processing
• We reserve the right to refuse service to anyone
• Product availability is subject to change without notice

Shipping & Delivery

• Delivery times are estimates and not guaranteed
• Risk of loss transfers upon delivery
• We are not responsible for customs delays
• Incorrect address information may result in additional fees

Returns & Refunds

• 30-day return policy applies to unused items
• Original packaging required for returns
• Shipping costs for returns are customer's responsibility
• Refunds processed within 5-7 business days

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Smail Medical and protected by copyright laws.

Limitation of Liability

Smail Medical shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Governing Law

These terms shall be governed by and construed in accordance with the laws of Singapore.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

Contact Information

For questions about these Terms & Conditions, please contact:
Email: legal@smailmed.com
Address: Smail Medical, Singapore

Last updated: March 2026